Delivery and Shipping Policy

We want you to receive your shipment as speedily as possible humanly. We would also like to inform you that we do not aim at gaining profit from shipping charges if any.

We initiate the shipping process only after 24 hours of receiving the order, giving some time to the customers if they have changed their mind and want to modify the order or want to cancel it. The products are shipped through major and reliable courier agency that specializes in fast and secure delivery and at zero percent breakage or damage. Once you place your order, you are given a shipper's reference code, which you can use to track your shipment online. In an unlikely event, if we are not able to deliver your item, be assured that you are not charged for it, or you will be refunded full amount of the item soon.

Following are the terms of our shipping policy:

We ship your order within 3-5 business days after receiving the order. But in some cases, it may take longer depending on the Pin codes which we serve throughout India. In cases where there is no courier service, we may ship via Indian Speed Post. In case of delay in delivery of your order, we keep you updated of the current status and we reserve the right to cancel the order without prior notice and refund your paid amount.

Orders are shipped from Monday to Saturday, except Sundays and public holidays. While we try to send all products in your order in one shipment only, this may not be possible always, probably due to stock availability and product characteristics. In event of the product not available in stock, we would keep the order pending for 7 days awaiting the fresh stocks from Europe, however, if you decide to cancel the order after this time you would be issued a refund.

If the packaging of the shipment is damaged or tampered, you are requested to refuse taking its delivery and call our customer care numbers +91 9313 418 433 or email us at shipping@briskracing.in including your shipper's reference code / invoice number , date etc In an event like this, we assure that you get replacement of your order as soon as possible.

INSTALLATION OF SPARK PLUGS

After receiving the Spark plugs, you would have to install them in the car for which they were ordered.

If you are in Gurgaon or Delhi NCR area you are welcome to visit our Gurgaon centre with prior appointment (Mon-Sat) for a free installation of the spark plugs. In other towns, you may visit a local garage and get the spark plugs installed locally. The charges for the same may be paid by you to the local technician. At times the old Spark plugs threads may be too tight to open with heat and may require patience, some lubricants etc to loosen them from their threads. Changing the spark plugs is a skilled job. You can also tend to break the insulator of some spark plugs while opening a really tight plug in the cylinder head for which BRISKRACING cannot be held responsible. Further, it is advised that you use proper size spanners to open and tighten the Spark plugs properly. Also the original SPARK plug gap should not be played with in the SILVER SERIES as it is already pre-set for the car.